Effective Date: 12-12-24

Welcome to therosetoy.com.au. Your privacy is important to us, and we are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data in compliance with the Australian Privacy Act 1988 (Cth) and guidelines from platforms like Google to ensure a secure and transparent experience for all our visitors.

1. Information We Collect

We collect personal and non-personal information necessary to provide our services and enhance your shopping experience. The types of information we may collect include:

  1. Personal Information:
    • Name
    • Email address
    • Phone number
    • Billing and shipping address
    • Payment details (processed securely through third-party payment gateways)
  2. Non-Personal Information:
    • Browser type
    • IP address
    • Device information
    • Cookies and usage data

Additionally, when you visit our site, we may collect data through Google Analytics to understand user behavior, track website traffic, and improve our services.

2. How We Use Your Information

We use your information for the following purposes:

  • To process and fulfill your orders
  • To communicate with you about your purchases, inquiries, or promotional offers
  • To improve our website, products, and services
  • To comply with legal obligations
  • To prevent fraudulent transactions and ensure website security
  • To optimize our site for search engines like Google so that customers can find us easily when searching for rose toys

By understanding how visitors interact with our site, we aim to provide the best user experience possible.

3. Sharing Your Information

We do not sell your personal information to third parties. However, we may share your information with trusted third parties to facilitate our services, including:

  • Payment processors (e.g., Stripe, PayPal)
  • Shipping providers (e.g., Australia Post)
  • Marketing and analytics platforms, including Google Ads and Google Analytics
  • Legal authorities, if required by law

4. Data Security

We implement industry-standard security measures to protect your personal information. These include encryption, secure servers, and regular security audits. We also comply with Google’s security recommendations to ensure safe browsing and data protection.

Despite our efforts, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

5. Your Rights

Under Australian privacy laws, you have the following rights:

  • Access your personal information
  • Correct or update your personal information
  • Withdraw consent for marketing communications
  • Request deletion of your personal data, where applicable
  • Lodge a complaint with the Office of the Australian Information Commissioner (OAIC) if you believe we have breached your privacy rights

To exercise your rights, please contact us at [email protected].

6. Cookies and Tracking

Our website uses cookies and similar tracking technologies to enhance your experience. These may include:

  • Essential cookies: Necessary for website functionality
  • Analytics cookies: To understand usage patterns (e.g., via Google Analytics)
  • Marketing cookies: To deliver targeted advertisements, including remarketing ads through Google Ads

Cookies help us remember your preferences, improve website performance, and show you relevant ads when browsing online. You can control or disable cookies through your browser settings.

For more details on how Google uses cookies and collects data, visit their Privacy & Terms page.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites and encourage you to review their policies. For example, if you are redirected to a payment gateway like PayPal, their privacy terms will apply.

8. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements. Updates will be posted on this page with the “Effective Date” revised.

By continuing to use our website after updates are posted, you agree to the revised policy.

9. Contact Us

If you have any questions, concerns, or complaints about this Privacy Policy or how your data is handled, please contact us:

Email: [email protected]
Mailing Address: Address: 24 Sackville St, Sydney, New South Wales, 2148

We value your trust and are here to ensure your shopping experience at therosetoy.com.au is safe, enjoyable, and transparent. Your privacy matters to us!